Google’s Chatbase bot analytics platform opens to allKen Yeung / VentureBeat - 2 years ago
  • Google’s chatbot analytics platform is now open to everyone, more than six months after its quiet debut during the company’s I/O developer conference.
  • Anyone can use Google’s Chatbase for free, similar to Google Analytics, and it’ll work across any platform, including Facebook Messenger, Kik, Slack, Viber, and Skype.
  • A product of Google’s Area 120 internal incubator, Chatbase currently has “hundreds” of companies using it, including Ticketmaster, HBO, and Viber.
  • Ofer Ronen, Chatbase’s team lead, told VentureBeat that since the platform’s early release, Google has learned that “building and analyzing bots can be challenging because the tools are relatively new and still maturing.