- Amazon Singapore customers get Prime service, but no longer enjoy free global shipping on its US site.
- Local Prime customers will only enjoy free two-hour deliveries on orders over S$40 and free international shipping–of seven to nine business days–on orders above S$60.
- Furthermore, the launch comes a day after it canned free global shipping for orders above US$125 made on its US site, to much annoyance amongst Singapore customers who had enjoyed the free delivery service over the past four years.
- “What’s disappointing is that existing Singaporean consumers who hold US Amazon memberships can’t transfer them to a local membership, which seems uncharacteristic of an organisation that’s obsessed with providing a leading edge customer experience,” he noted.
ZDNet - 2 years ago